Duff Spin Casino mobile Safer Play screen with deposit, loss and session length gauges — **Safer Play dashboard**Deposit, loss and session length gauges with live usage and one-tap cool-off.

Gambling should be a leisure activity, not a way to make money or manage financial stress. Duff Spin Casino provides a set of tools to help UK players keep play within comfortable limits, and signposts independent support organisations for players who need help beyond the controls the casino can offer.

Set a deposit limit

You can set a daily, weekly or monthly deposit limit by emailing [email protected] or contacting live chat. Limit decreases take effect immediately. Limit increases carry a mandatory 24-hour delay to prevent impulsive raises in the heat of a session. Setting a deposit limit to zero is treated as a self-exclusion request and locks your account for a minimum of six months. Use this if you want a firm break from gambling.

Loss limits and session time limits

Alongside deposit limits, you can request a loss limit (a cap on net losses per day, week or month) and a session time limit (a fixed duration after which you are automatically logged out, regardless of balance or activity). Both are available on request via email or live chat. As with deposit limits, reductions take effect immediately and increases require a 24-hour cooling period.

Cool-off and short breaks

If you want a brief pause from gambling without a full self-exclusion, request a cool-off from support. Available windows are 24 hours, 3 days, 7 days or 30 days. During a cool-off your account is fully locked; you cannot log in, deposit or wager. The lock is binding for the requested period and cannot be lifted early under any circumstance. Marketing communications are paused for the duration.

Self-exclusion (six months minimum)

Voluntary self-exclusion locks your account for a minimum of six months. You can request longer periods of one year, two years, five years or permanent exclusion at the point of application. Once self-exclusion is active:

The account cannot be reopened during the exclusion period; this is binding, not discretionary
Marketing emails, SMS and push notifications are stopped immediately
Any pending withdrawal is processed to your last verified payment method
Any in-account balance is returned to your verified payment method
Re-registration attempts under different email addresses or payment details are detected and blocked under the casino's fraud prevention framework

GamStop and UK self-exclusion schemes

Duff Spin Casino is not part of the GamStop scheme because GamStop is a voluntary scheme for UKGC-licensed operators, and Duff Spin Casino holds a Curaçao licence, not a UKGC one. This means that GamStop self-exclusions registered with UKGC casinos are not automatically recognised at Duff Spin Casino. If you are on GamStop, do not attempt to register at Duff Spin Casino; doing so would undermine your own self-exclusion. The responsible action is to remain within the GamStop-protected network and contact GamCare for further support.

UK support organisations

The following organisations provide free, confidential support to UK players experiencing gambling-related harm:

GamCare: 0808 8020 133 (free, 24/7 helpline) · gamcare.org.uk
BeGambleAware: begambleaware.org · information, advice and referrals to treatment
National Gambling Helpline: 0808 8020 133 (same number as GamCare, operated jointly)
Gamblers Anonymous: gamblersanonymous.org.uk · peer support meetings across the UK
GamFam: support for families and friends affected by another person's gambling

Recognising problem gambling

Gambling becomes harmful when it is no longer a leisure choice and instead starts to affect your finances, relationships or mental health. Warning signs include spending more than you intended, chasing losses, borrowing money to gamble, lying about gambling activity, feeling anxious or irritable when not gambling, and neglecting work or family responsibilities. If any of these apply to you or someone you know, contact one of the organisations listed above for confidential, non-judgmental support.

Responsible Gambling